Director of Program Standards, Support and Professional Development
The Director of Program Standards, Support and Professional Development Services (PSSPDS) is accountable for PSSPDS contracts, assuring deadlines and requirements are met. Projects included but are not limited to: NYS Office of Children and Family Services (OCFS) Child Care Provider Registration; the Child and Adult Care Food Program (CACFP); OCFS Health Care Consultancy; OCFS Intensive Technical Assistance; various contracts with Rockland County government; and various individual program and provider contracts. The Director will promote the effective and efficient operation of child care services; provide guidance on the child care regulations; recruit new child care programs; oversee the provision of professional development of program staff and providers; and act as a liaison between child care programs and Child Care Resources of Rockland, Inc. (CCRR).
The Director oversees tasks and deadlines related to the registration of child care programs; shares accurate information about school age care and early care and development; promotes the utilization of child care services; and provides supervision, guidance, and direction to the PSSPDS Department staff.
As a member of CCRR’s Management Team, the candidate will collaborate on all aspects of agency operations such as meeting and reporting on contractual obligations/milestones; human resources and fiscal operations; marketing and communicating agency services; advocacy; strategic planning and implementation; and meeting the agency’s regulatory requirements. The Director will collaborate on identifying and meeting community needs and identifying and developing new funding opportunities. The Director will serve as a staff liaison to at least one Committee of the Board of Directors.
Qualifications Required:
- Master’s degree and at least three year's supervisory experience in early childhood/school-age care setting, social work, or other related field; or bachelor’s degree.
- At least (5) five-years of supervisory experience of which (3) three-years were in an early childhood/school-age care setting
- Current NYAEYC training credential and 50 clock hours of training in early childhood, social work, or related field is required.
- Must have valid driver's license and their own vehicle for program site visits/external meetings; must be able to travel within the tri-state area
Desired:
- Seasoned professional with extensive knowledge of and experience in child development; advanced management and supervisory skills
- Excellent communication skills, both written and verbal as well as a strong ability to work with others
- Demonstrable knowledge of NYS OCFS child care regulations and guidelines, legal and regulatory requirements, or must have demonstrable knowledge of regulatory compliance in child care, early/school-age education, or similar field
- Proficient in Microsoft and Google software
- Database experience is a plus
- Spanish, French or Yiddish speaking is a plus
- Demonstrable knowledge and experience in customer service and assuring customer satisfaction
- Basic business perspective, interpersonal relationship skills, and counseling skills is preferred
Primary Responsibilities:
- Oversee the PSSPDS department contracts, in cooperation with the project coordinators, making sure deadlines and requirements are met. Projects include but are not limited to: NYS Registration; NYS Legally Exempt Enrollment; Child and Adult Care Food Program, Rockland County Legislature; OCFS Health Care Consultancy; Infant & Toddler; Infant Early Childhood Mental Health; OCFS Business Support; Rockland County Department of Health; and individual program and provider requests for professional development services. Report contract milestones/statistics to the Executive Director, Directors Team, Board of Directors, and partner agencies as requested. Note these contracts can change and new contracts can be acquired at any time.
- Oversee the process of registering family child care and school age child care programs; child care licensing and registration procedures; health care consultancy; infant and toddler and infant childhood mental health program best practices; enrollment of legally exempt providers of child care; and the implementation of the CACFP.
- Oversee the delivery of orientation and start-up guidance to all modalities.
- Collaborate to assure delivery of group and individual professional development, training, education, technical assistance, consultation, and the sharing of professional resource information to early childhood education and school age care providers through in-person, virtual, and telephone contact.
- Collaborate to meet the needs of program staff and providers including, professional development calendars, provider and center director support meetings, infant and toddler network meetings, requested professional development sessions, parent information sessions, and at least one professional conference per year to include a variety of topics covering the 10 OCFS components and other areas, and any other professional development opportunities that arise.
- Oversee the evaluations from all professional development sessions to gather data to provide feedback and support to training staff and consultants, and to report to funders.
- Oversee trainer/workshop leaders for scheduled sessions and Quality Enhancement Specialist for TA projects. Verify qualifications of candidates; select final candidates.
- Develop curriculum for workshops/training sessions personally conducted by the incumbent; collaborate in the development of curriculum when someone other than the incumbent is the trainer/workshop leader/presenter. Curriculums will include training related to the NYS OCFS regulatory component areas; CDA Function Areas and the Core Body of Knowledge.
- Maintain an awareness and understanding of and communicate to all providers, families, and agency staff regarding new child care -and early-education-related legislation, regulations, and guidelines; OCFS and CCRR procedures and complaints, quality programing, best practices in school age and early childhood education; and working with families. Update agency resources to reflect these changes; disseminate information in a timely and accurate manner; collaborate in developing and presenting training and education to enhance this process.
- Establish and maintain effective professional working relationships with state, regional, and local education, regulatory, enforcement, and professional development agencies as appropriate.
- Oversee agency team meetings to include but not limited to: Registration, Compliance, Training and Education, Infant and Toddler, Business, CACFP, LE, and others as assigned. Participate in a variety of internal agency meetings as requested.
- Oversee the PSSDPS Department staff through regularly scheduled monthly, quarterly, and annual group and individual meetings. Evaluate, analyze, and share data collected about service delivery trends. Provide regular, timely and accurate updates and status reports to appropriate CCRR staff, Board Members, and community stake holders.
- Attend professional development trainings/conferences to maintain and advance personal knowledge of child care regulations, best practices, etc. Obtain and maintain the ASPIRE Trainer’s Credential, and Support CCRR staff acquisition of required professional development.
- As a member of the Directors Team:
a. Guide staff to be culturally and linguistically responsive to child care providers and the community as a whole
b. Review CCRR policies and plans, proposing revisions as needed based on previous year’s evaluations and data collection pertaining to all/any provider services and professional development opportunities provided by the agency
c. Evaluate, analyze and revise the Training portion of the Training and Technical Assistance Plan by using various tools to include, but not limited to: Trainee Survey, Trainers Evaluation of Training, Provider Training Supervisor Questionnaire, CCRR Training Evaluation and Training Evaluation Assessment Report. Ensure that staff conduct surveys, focus groups and interviews with providers and participants to assess training and technical assistance services. Responsible for developing reports that will be used to revise the Training and Technical Assistance Plan
d. Evaluate, analyze and revise the Technical Assistance portion of the Training and Technical Assistance Plan by using various tools to include, but not limited to: Recipient Survey, TA Specialist Evaluation, TA Supervisor’s Questionnaire and TA Evaluation Assessment Report
e. Assist in developing and applying CCRR’s marketing and communications strategies such as outreach to programs, direct contact, telephone contact, media presentations, and written promotional materials. Collaborate in generating agency communications by submitting updated information on school age and early childhood programs and their staff, etc. Work collaboratively with CCRR staff to ensure promotional materials are created and distributed in a timely manner
f. Act as liaison to Board Committee(s) as assigned
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- 403(b)
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
Schedule:
- Monday to Friday
Ability to Commute:
- Orangeburg, NY 10962 (Required)
Work Location: In person
Quality Enhancement Specialist
The Quality Enhancement Specialist is responsible for both short- and long-term projects that are designed to improve the quality of care and education in programs for children to include Family Child Care, Early Childhood Centers and School Age Centers and their staff. The incumbent will participate in all aspects of assigned projects which includes planning, developing, gathering resources, working with staff, parents and clients, monitoring and assessing progress; promoting projects, preparing reports and developing and carrying out curriculum where appropriate. Such projects include training and technical assistance on business development, financial planning, personal and business support in general. The incumbent will work collaboratively with staff members of CCRR and other agencies.
Primary Responsibilities:
- Design and complete a plan for carrying out each assigned project.
- When applicable recruit programs for participation in each project adhering to the guidelines of that project.
- Develop curriculum for workshops/training sessions personally conducted by the incumbent; collaborate in the development of curriculum when someone other than the incumbent is the trainer/leader/presenter. Curriculums will include training related to the New York State OCFS regulatory component areas; CDA Functional Areas, the Core Body of Knowledge and Core Business Models.
- Conduct training sessions for the particular projects including gathering supplies, materials and training aides and collaborate with the Director of Program Standards, Support and Professional Development Services and the Professional Development Coordinator on content and Director of Family, Community and Operations Services on the location and additional supplies needed.
- Collaborate with the Professional Development Coordinator to identify and schedule appropriate workshops for the training calendar.
- Maintain, organize and input data from applicable surveys, training assessment reports, training evaluations, Technical Assistance evaluations, TA assessment reports, feedback forms; and others as assigned.
- Visit programs to assess needs and follow progress as necessary according to the plans.
- Ensure the evaluation of each project by participants; review and analyze evaluations and report findings to appropriate personnel.
- Conduct training sessions for individual sites and through the training calendar including gathering supplies, materials and training aides; collaborating with the Director of Program Standards, Support and Professional Development Services and Director of Family, Community and Operations Services on the location and additional supplies needed.
- Maintain awareness of new legislation, regulations, guidelines, current topics of concern or interest and understanding of parameters of new and existing agency grants. Use this knowledge to provide a foundation for the incumbent to proactively collaborate with others in the agency or external clients/potential clients as a means of securing expanded funding for the agency.
- Assure provision of regular, timely and accurate updates and status reports to appropriate Agency departments and outside agencies.
- Identify demographic information by using reports, data and statistics from the CCRR needs assessment, provider and parent surveys, core services assessment, consumer satisfaction surveys, training evaluations, technical assistance evaluations, the Census Bureau, American Community, and America's Edge. This information will be used to develop operational plans in order to meet identified consumer needs and core administrative services. Ensure operational plans include the development, implementation and evaluation of service delivery outcomes.
- Collaborate with the Marketing and Communications Coordinator in generating Agency newsletters by submitting information on projects upon request.
- Maintain personal professional growth and development through a variety of activities.
- Participate in agency events such as the Children's Legislative Forum, Annual Meeting and others that are planned.
- Participate in other projects or activities, as assigned.
Qualifications:
Seasoned professional knowledge as a teacher and/or director of an early childhood/school age program with broad and in-depth knowledge of a wide variety of child related and program related information; experienced as a trainer and/or teacher of adults; management skills; budget skills, ability to organize and coordinate multiple activities; communication skills, both verbal and written; research and analytical skills; computer literate. Bachelor's degree in early childhood or related field required; Master's degree preferred; at least three years' experience in early childhood, social work, or related field required. Certification and/or 50 clock hours of training in early childhood, social work or related field required. 3 years experience in child care settings is required. Rockland County is a diverse county made up of various ethnic and cultural backgrounds. Knowledge about or experience with any of Rockland County's diverse cultures is preferred. The ability to speak a second language such as Spanish, Yiddish, Russian or Polish is preferred. Must have valid driver's license and own car. Must be able to work weekends and evenings.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
Schedule:
- Monday to Friday
Experience:
- Early childhood education: 3 years (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Orangeburg, NY 10962 (Required)
Ability to Relocate:
- Orangeburg, NY 10962: Relocate before starting work (Required)
Work Location: In person
