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To ensure that we are serving you the best way possible, Child Care Resources of Rockland, Inc, provides all parents the opportunity to communicate their satisfaction with their child care planning process and with the overall resource and referral services offered by the agency. Your feedback is important to us. Please take a few minutes and let us know how we did.

Contact Information
Did you find child care as a result of the referrals provided?
Type of Care selected
Check all that apply

On a scale of 1 - 5 (with 1 meaning none and 5 meaning a lot, describe your knowledge about the following BEFORE the referral process.

Different types of care (modalities, i.e., child care centers, home-based child care, nursery schools, etc.) available
State regulations related to child care
Average cost of child care
Paying for child care
What to look for when seeking child care (quality indicators)

On a scale of 1 - 5 (with 1 meaning none and 5 meaning a lot, describe your knowledge about the following AFTER the referral process.

Different types of care (modalities) available
State regulations related to child care
Average cost of child care
Paying for child care
What to look for when seeking child care (quality indicators)

On a scale of 1 to 5 (1 meaning you strongly disagree and 5 meaning you strongly agree) describe your experience with the resource and referral process.

The CCR&R services were easily accessible.
I was able to speak with a Specialist immediately.
I received a response to voicemail/email within 24 hours
Phone was answered in a polite and courteous manner.
I received referrals within one week.
The referrals I received were appropriate to my needs.
The Specialist explained information clearly and understandably.
Resources given were useful and relevant to my needs.
My overall experience with the referral process was positive.
Would you use this service again?
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